CONFIDENTIALITY POLICY

 

 

In the physical stores "Furniture STYLE" (located in Montana, Bulgaria) and the electronic shop "Furniture STYLE" (www.mebelistil.com) personal data of visitors and registered users are processed for the purpose of advertising, sale and delivery of furniture and accessories for the home, office and garden, as well as auxiliary activities related thereto.

This privacy policy describes how we use, store and protect your personal information you provide to us regarding the use of our services.

This policy is part of our GENERAL CONDITIONS.

If you have any questions or comments about the current Policy, on the Contact page you can find contact information or write to us directly.

PLEASE read this Policy carefully before using our services.

It is important to know the following:

• By registering on our website, you agree to the Policy and explicitly confirm that you accept it.

• If you do not wish to process your Personal Information in the manner described below, please do not provide it to us. The provision of personal data is voluntary, in order to use the services of our website or to access them. Your possible refusal to provide the necessary Personal Data to use the services on our website would mean a refusal to use the relevant services provided on it.

• In certain cases, your explicit consent to the processing of Personal Data may not be necessary if another legal basis is available, for example: compliance with the legal obligations of the Administrator; need for contract execution, etc.

 

1. CONCEPTS:


ADMINISTRATOR: ZARO 61 Ltd., UIC: 202881183, with headquarters and address of management Montana, Treti Mart 141, phone: 0878 228 035, e-mail: store@mebelistil.com, web: www.mebelistil.com

PERSONAL DATA: Any information relating to an individual who is identified or can be identified, directly or indirectly, by an identification number or by one or more specific features.

PERSONAL DATA PROCESSING: Any action or set of actions that may be performed on Personal Data by automatic or other means, such as collecting, recording, organizing, storing, adapting or modifying, restoring, consulting, using, disclosing or transmitting , spreading, updating or combining, blocking, deleting or deleting data.

 

2. TYPES OF PERSONAL DATA TREATED:

 

I. The following data are processed on a contractual basis:

 

1) Place Order Details Made By You When Buying Goods from Physical Shop "STYLE Furniture":

● Invoice data - names, phone, city, country, postcode, address, email.

● First name and surname of the person to be delivered;

● Delivery address - country, city, zip code, address;

● Delivery phone;

● Delivery method;

● Payment method;

● Payment status;

● Delivery status;

 

2) Online ordering data through the STYLE Furniture store made by you, concluding an informal distance contract with the Administrator under the Terms of Service:

● First name and surname of the person to be delivered;

● Delivery address - country, city, zip code, address;

● Phone and shipping email;

● Invoice data - names, phone, city, country, postcode, address;

● Delivery method;

● Payment method;

● Order number;

● Payment Amount;

● Payment status;

● Delivery status;

II. Processing of the following data based on your consent expressed through a deliberate action - self-referencing of optional data and / or free choice of specific options:

1) Data for your STYLE Furniture store account:

• a legal entity and / or the name of another personalized or unincorporated entity / organization;

2) Contact details and sent message or published comment provided by filling in the contact form of the STYLE Furniture online store or by sending us an email, a conventional mail, a telegram, a fax, a call by phone, SMS and other forms of communication and / or expression:

● First and last name;

● Email Address;

● Phone number;

● Fax number;

● Address;

● Internet site;

● Content of the comment / message;

III. Processing of legal basis, according to local and Union law, the following data:

1) Online Ordering Data via the STYLE Furniture Shop:

● Delivery address - country, city, zip code, address;

● Delivery phone;

● Invoice data - names, phone, city, country, postcode, address;

● Delivery method;

● Payment method;

● Order number;

● Payment Amount;

● Status and payment history;

● Status and delivery history;

● Order History;

2) Ordering details on site:

● Invoice data - names, phone, city, country, postcode, address;

● first and last name of the person to be delivered;

● Delivery address - country, city, zip code, address;

● Delivery phone;

● Delivery method;

● Payment method;

● Payment status;

● Delivery status;

3) Loyalty Account details:

● First and last name;

● Email Address

● Contact phone;

4) Surveillance data in the physical shops "STYLE Furniture"

● Videotapes from cameras in shops "STYLE Furniture" and the warehouse;

IV. Processing based on legitimate interest, the following data:

1) Ordering details on site:

● Invoice data - names, phone, city, country, postcode, address;

● first and last name of the person to be delivered;

● Delivery address - country, city, zip code, address;

● Delivery phone;

● Delivery method;

● Payment method;

● Payment status;

● Delivery status;

● Videotapes from cameras located in the physical stores of "STYLE Furniture".

2) Online Ordering Data via the STYLE Furniture Shop:

● Delivery address - country, city, zip code, address;

● Delivery phone;

● Invoice data - names, phone, city, country, postcode, address;

● Delivery method;

● Payment method;

● Order number;

● Payment Amount;

● Status and payment history;

● Status and delivery history;

● Order History;

3) Loyalty Account details:

● First and last name;

● Email Address

● Contact phone;

4) Video surveillance data in the physical stores of "STYLE Furniture"

● Videotapes from cameras in shops "STYLE Furniture" and the warehouse;


3. Purposes of the processing of personal data


1. The data for your STYLE Furniture store account is processed for the purposes of:

● Execution of the accountability of the Administrator by recording legally significant authentication data in electronic protocols - technical logs;

● Delivery of ordered products;

● Provide support for technical failures, tracking supplies, payments, and more;

Verify by sending an email to ensure the security of access to your account data and when changing your password;

● Authentication when signing in to your account

● Sending messages via email and / or push notifications for the purposes of direct marketing and advertising with your explicit consent;

● Comply with the provisions of the laws, judgments, legal orders and decisions of the authorities and supervisors. This includes using your personal data to collect and verify accounting data and comply with the accounting rules;

2. The on-site order data shall be processed for the purposes of:

● Delivery of ordered products;

● Informing customers about complaints, tracking supplies, payments, and others;

● Comply with the provisions of the laws, judgments, legal orders and decisions of the authorities and supervisors. This includes using your personal data to collect and verify accounting data and comply with the accounting rules;

● Preventing losses as well as detecting and preventing misappropriation when filing, registering and delivering orders;

3. The online ordering data through the STIL Furniture shop is processed for the purposes of:

● Delivery of ordered products;

● Provide support for technical malfunctions, inform customer complaints, track deliveries, payments, and more;

● Preventing and investigating abuse of online orders and related supplies, as well as losses and fraud;

● Comply with the provisions of the laws, judgments, legal orders and decisions of the authorities and supervisors. This includes using your personal data to collect and verify accounting data and comply with the accounting rules;

● Analyzing statistics obtained after anonymization of your data;

4. The contact details and the sent message or published comment are processed for the purposes of:

● Identifying you as a sender / author of a message or a posted comment;

● Communicating with you;

5. Loyal customer data is processed for the purpose of:

● Performance of contractual obligations to apply a discount on the price of orders;

● Authentication and Quality Identification of a "loyal customer" and the rights deriving from it;

6. The video surveillance data in the physical stores "STYLE Furniture" is processed for the purposes of:

● Tracking incidents and violations;

● Preventing and reporting crimes in our stores;


4. Third persons with access to personal data in connection with their activity and services provided in conjunction with STYLE Furniture


1. We use the following providers of cloud services, hosting, reverse proxy, CDN, servers / clusters and collocation:

● "SuperHosting.BG" Ltd., with UIC: 131449987 - providing hosting for the needs of STYLE Furniture. You can learn about their privacy policy at the following address: https://www.superhosting.com/web-hosting-page-privacy-policy.php

2. Consultants and suppliers in different spheres for the purpose of protecting our legitimate interests in maintaining and improving the quality of the services we provide to you, in meeting legal requirements, protecting legal rights and interests in court, pre-trial and administrative proceedings. The ones we use regularly are:

● "Microinvest" Ltd., with UIC: 831826092 - provide licensed specialized software for warehousing, trading and reporting, implemented in the Administrator work process. More about them can be found on their website: http://www.micro.bg

● "Sladur" Ltd., with UIC: 110557949 - provide licensed specialized billing software. Their privacy policy can be found at the following address: https://faktura1.com/Za-nas/Usloviya-za-polzvane/file.indexdetails.file/menu_id.26/lang.1/

    Courier delivery companies: Econt, Speedy, Rapido, LEO EXPRESS, DHL and TNT;

3. State authorities and institutions in connection with inspections carried out by them in accordance with legal requirements and restrictions;

With regard to private entities, we require and enforce these third parties to apply all technical and organizational measures to protect this data.

The data is processed for the following dates:

1. Data provided on a contractual basis:

● Account details - Up to 5 years from the date of the last online order or in the absence of an order - until the account is deleted through the e-shop functionality or 5 years from the date of your last login, whichever is the later soon. Account data is linked and determines for online ordering data, which determines the application of the term set in relation to them. In the absence of an order based on the informal contract, you are legally expected to use the account as a user, and we therefore provide you with a functional opportunity at any time to delete your account before the end of the five-year deadline.

● Online order data - up to 2 years from the date of the specific order. The term is determined on the basis of the warranty period of the products offered.

● Loyal customer details - until termination of the contract.

2. Data on the collection and verification of accounting data and accounting compliance - accounting records and financial statements, including tax audit, audit and subsequent financial inspection documents, shall be kept for 10 years from 1 January of the reporting period following the reporting period , to which they refer; all other holders of accounting information - three years from 1 January of the reporting period following the reporting period to which they relate;

3. Data provided by consent - to its withdrawal, as provided, including through the functionality of the e-shop or by deletion, and with respect to the e-shop - and up to 5 years from the date of your last entry whichever is the sooner;

4. Video Surveillance Data in STYLE Furniture - the video recordings are stored within 60 days of their creation;

Once this deadline has expired, the data is deleted and can not be recovered or used anymore. Data are not deleted but continue to be processed solely for the purpose of protecting our legitimate rights and legitimate interests or in the fulfillment of our legal obligations if, at the date of expiration of that period, pending legal, administrative and pre-trial proceedings or with ongoing scrutiny of abuses received or brought to our knowledge, complaints and potential violations - until their completion.


5. Your rights in relation to your personal data

 

1. Right of access, including the right to copy the data under processing:

● You may at any time request information about your personal data that we store. You may contact us and, based on a written request and authentication of your identity, the data will be provided to you;

2. Right to correct inaccurate personal data

● You may request that your personal data be corrected if incorrect, including the addition of incomplete personal data. You may do so through your account in our e-shop or by contacting us by written request, after duly authenticating your identity;

3. Right of Deletion ("Right to Forget") in the following cases:

● Dropping the need for processing;

● Withdrawal of consent when processing is based on consent;

● Illegal data processing;

● Legal obligation to delete;

The right to be forgotten is not an absolute right and may not be respected in cases provided by law or due to a lack of proper authentication of your identity.

4. Right to restrict processing when:

● the validity of the data is challenged for the period in which its accuracy is to be verified;

● data processing is legal, but instead of deleting, you want their limited processing;

● if necessary, the data on the establishment, exercise or protection of your legal claims;

● An objection to the processing of the data is pending, pending verification that the reasons for the administrator are legal.

In the event of correction, erasure, or limitation of processing, we will notify any recipient to whom personal data has been disclosed, unless this is impracticable or requires disproportionate effort.

5. The portability of machine-readable data, according to which:

● provide the data directly to you;

● If requested by you and technical possibility, the data is provided to another administrator of your choice;

6. Right to object to processing based on a legitimate interest:

● You may object to the processing of your personal data on the basis of the legitimate interest of the Administrator or a third party. The Administrator will not continue to process your personal data unless it is proven that there are compelling legal bases that have priority over your interests and rights or due to litigation and other procedural and extra-procedural actions.

7. Right to object to direct marketing:

● You have the right to object to the receipt of marketing communications, including profiling and analysis for direct marketing purposes.

8. Right to appeal to a supervisor in the Member State in which I am normally resident, the place of employment or the place where the alleged infringement is committed, if I consider that the processing of my personal data is in breach of the provisions of Regulation (EC) 2016/679. On the territory of the Republic of Bulgaria, where the head office of the Administrator is located and physical stores "STYLE Furniture" are located, the Supervisory Authority is the Commission for Personal Data Protection.

The above rights are exercised by a written request in a form specified by the Administrator, which can be obtained at the Administrator's headquarters or electronically upon request to the Data Protection Officer and filling in the electronic form received with the necessary documents. If you have a "STYLE Furniture" registration, you can use the automatic rights form as a data subject in your e-shop account.

You will receive an answer to your request within one month of receipt of your written request.


6. Using cookies


Regarding the data contained in the STIL Furniture store's cookies, you can be informed by our Cookies Policy.